About Services Function
….. The " Dessert" |
| Services Function Facility and System Management |
| System Management
Services |
- Dedicated Account Engineer Focus
- Effective Onsite Stock Management to reduce Down time
- Periodical Management Review to ensure the level of Service
|
Specialized support of Resident Engineer for Every 100 Systems with
95 % Uptime through out the contract period |
|
| Facility
Management Services |
- Onsite FM Support for Integrated Solutions
(Warranty & Post Warranty)
- On site Service Engineers with a Call Co-ordinator
- Periodical Management Review to ensure the Quality of LOS (Level of Services)
- Dedicated Service Automation System Installed for Call Handling and Management for
Facility Management Services.
|
|
Specialized Support for RT DAS Integrated Products and
Capable of handling more than 1000 PC's at single site |
|
| Onsite
Engineering Services |
- Onsite Services support
- Capable of providing services to large number of Systems
- Proficiency in Varied Operating Systems
- Highly Certified Skilled Engineers for Different Platform
|
Specialized support for varied platforms like OVMS, UNIX/LINUX, Windows and
RTOS |
|
| Services for IDSS |
 |
- Implementation and Warranty Services for specific Integrated and Custom Built RT/DAS
Solutions
- Support for Industrial PCs and Components.
- Support for all DAS components
- Periodical Management Review to ensure the Quality of LOS (Level of Services)
- Highly Certified / Skilled Engineers for Different Platform
|
